FAQ

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Everything you need to know about working with MaddAgency — from process to pricing to delivery.

General

MaddAgency is a web design studio specializing in premium websites for small and medium businesses across the USA. We handle everything — design, development, SEO setup, and launch — so you can focus on running your business.

We work with small businesses, local service providers, restaurants, coaches, consultants, and e-commerce brands across the United States. If you need a professional online presence that actually converts visitors into customers, we're the right fit.

It helps to have your content ready, but it's not required. We can work with placeholder content initially and fill in the details as we go. We can also help you structure your messaging if needed.

We are a fully remote agency serving clients across the USA. While our team operates internationally, all communication, pricing, and deliverables are tailored specifically for the American market.

We combine premium design with a revenue-focused mindset. We don't just build attractive websites — we build sites that convert visitors into paying customers. We also offer fast delivery, transparent pricing, and genuine one-on-one communication throughout the project.

Process & Delivery

Our process is simple: (1) You contact us and we discuss your project. (2) We send a proposal and you pay the deposit. (3) We design and build your website. (4) You review and we make revisions. (5) We launch. Most projects go from kickoff to launch in 7–14 days.

The Starter plan includes 2 rounds of revisions, Growth includes 3, and Premium includes unlimited revisions until you're fully satisfied. Additional revision rounds beyond your plan's limit are billed at our standard rate.

Yes. All our websites are built on WordPress with a user-friendly interface, so you can update text, images, and content without any coding knowledge. We also provide a walkthrough video showing you how to manage your site.

Delivery time depends on the package. Starter websites are typically delivered in 5–7 days. Growth projects take 7–10 days. Premium and custom projects vary between 2–4 weeks depending on complexity and content availability.

We'll need your business name, logo (if you have one), brand colors, content (text and images), and any reference websites you like. We'll guide you through everything with a simple onboarding checklist after your deposit is confirmed.

We can recommend and set up reliable hosting for you, but hosting fees are paid directly to the hosting provider. We'll help you choose the best option based on your budget and expected traffic.

Pricing & Payment

Our packages start at $249 for the Starter plan (3 pages), $499 for the Growth plan (up to 7 pages), and $999+ for the Premium plan (custom, unlimited pages). Custom projects are quoted individually based on scope.

We accept Visa, Mastercard, PayPal, and Stripe. All payments are processed securely. A 50% deposit is required before work begins, with the remaining balance due upon project completion.

Our standard structure is 50% upfront and 50% on delivery. For larger Premium projects, we can discuss a milestone-based payment structure. Contact us to talk through the options.

No hidden fees. The price agreed upon in your project proposal is what you pay. The only additional costs that may apply are third-party services (hosting, premium plugins, domain registration) which are always disclosed in advance.

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